Navsha IT
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Services

Automation, the portal, and the APIs between them.

Navsha IT INC builds around the SaaS tools you already pay for. Each service below is one part of that platform, not a separate product with its own login.

Scope a build

Seven lines of work, one platform

Most clients start with one portal and add the connections behind it. AI automation, API integrations, and dashboards are the core. Custom GPTs, chat, GoHighLevel, and graphic design join when the job needs them.

The stack on the site is the stack on the work: Next.js, React, TypeScript, Node.js, FastAPI, n8n, Make, Zapier, OpenAI, Claude, Gemini, and the APIs those products expose.

Two people working at a desk

What we take on

  1. 01

    AI Automation

    Why
    The same lead, the same follow-up, and the same handoff should not depend on someone remembering them. When those steps live in email, a CRM, and a chat window, they slip.
    What
    Custom GPTs, agents, and workflows on n8n, Make, and Zapier. The automation files the lead, sends the next message, and hands the work to a person only when a person is required.
    How
    We write the steps the team already follows, then put them on a workflow the portal can see. A run that fails is visible. A run that succeeds does not ask anyone to check a second tool.
    Where
    Sales follow-up, support triage, onboarding checklists, and the reminders that used to sit in a shared inbox.

  2. 02

    API Integrations

    Why
    Staff keep a second login open because the record they need is not in the screen they trust. Copying it across is how numbers drift before a meeting.
    What
    Connections to the APIs a SaaS product exposes, so every account can be managed from the platform you own. Read what the tool will give you. Write back when a person takes an action.
    How
    We start with the object people copy by hand: the lead, the invoice, or the ticket. That object is shown in the dashboard first. Side workflows come after the live field is trusted.
    Where
    CRM, billing, ads, help desk, and any product that already has an API. If it does not, we say so before the build starts.

  3. 03

    Portals and Dashboards

    Why
    The source of truth is often split across tools you already pay for. A new database that copies those tools becomes another thing to maintain.
    What
    Client and team portals in Next.js, React, and Retool. One login. Live data. The screen shows accounts, status, and the next action.
    How
    The portal reads the tools and writes back when someone acts. It does not keep a second copy of the business. Tailwind and a layout a teammate can extend keep the screens close to the API data.
    Where
    The page a client opens each morning, and the internal dashboard a team uses instead of exporting a sheet.

  4. 04

    Custom GPTs

    Why
    A blank chat window answers from the public internet. Your team needs an answer from your steps, your records, and the account that is already open.
    What
    GPTs trained on your process and wired into the same portal the team already uses. Drafts, summaries, and the next reply come from the live account.
    How
    The model sits behind the portal, not in a separate tab. It can see the fields the API already provides. A person still sends the message when the workflow says a person should.
    Where
    Support replies, internal briefs, and the first draft of a follow-up that used to be written from a pasted note.

  5. 05

    Chatbot Integration

    Why
    Inquiries arrive on the site, in WhatsApp, and in the support inbox. If each channel keeps its own thread, the customer repeats the order.
    What
    Chat on your site and the channels you already sell or support on, with a person stepping in when the workflow needs one. ManyChat and the tools beside it stay connected to the same record.
    How
    The message, the customer, and the open order arrive together. The handoff includes the account data, not only a transcript. The team watches the channel it already uses.
    Where
    Retail orders, product questions, and the first line of support before a person joins the thread.

  6. 06

    GoHighLevel

    Why
    Pipelines and campaigns are useful. A second login, just to see the stage, is not. Clients should read the pipeline in the portal they already have.
    What
    Pipelines, follow-up, and CRM data running inside the platform you own. GoHighLevel can keep sending the sequence. The portal shows the stage, the next task, and the last message.
    How
    We pull the objects the team checks and leave the sending in GoHighLevel. Ad and website leads land in one pipeline. The status the client sees is the status the CRM already has.
    Where
    Real estate follow-up, agency pipelines, and any account where campaigns and stages should appear on the same screen.

  7. 07

    Graphic Design

    Why
    A portal and a campaign that look like two companies make the product harder to trust. The interface and the visuals ship together.
    What
    Brand visuals, campaign creatives, and interface graphics for the portals we build. The screen should be clear before anyone is asked to learn another login.
    How
    Designers sit on the same delivery as the engineers. The layout follows the records the API can actually show, so the graphic does not promise a field that is not there.
    Where
    Portal screens, campaign assets, and the graphics that sit on a dashboard the automation is already updating.

A typical build has three layers

The layers ship together. A portal with no API behind it is a picture. An automation with no screen is a job nobody can see. The API layer is what keeps both of them honest.

  • The portal

    The screen your client or your team opens. Accounts, status, and the next action live here. It is built to be the login people keep, not a report they export.

  • The automations

    Workflows that send the follow-up, file the lead, and hand work to a person only when they should. n8n, Make, Zapier, and custom GPTs sit in this layer.

  • The API layer

    The connections that keep billing, CRM, chat, and ads in sync with that portal. If a product cannot support the job, the scope says so before the build starts.

Bring the tool list. We will say what can connect.

If a product exposes an API, we can usually put it behind the portal. If it does not, we will say so before the build starts. Write to info@navsha.com.

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